How many organisations are really prepared to meet the demands of their co-workers? Many workers, as expert digital consumers, are more digitally mature than the organisations in which they work. Accustomed to the highest level as consumers, they expect the same efficiency from corporate applications and resources. Today, roughly half of Spanish companies continue to operate using traditional work environments.
At the same time, we are exposed to new and unexpected global phenomena that are forcing us to rethink those traditional organisational models. The worldwide upheaval caused by coronavirus has crudely revealed the need for collaborative platforms and methodologies that allow teleworking, talent coordination and remote collaboration so that companies do not have to stop their activity.
The old intranets, monolithic and unidirectional, prove to be useless and obsolete in these times of change. There is need for new and smart work organisation models based on cooperation, value-added digital experiences and effective communication. This is the only way to contribute value to the employee and to the organisation as a whole.
This is where digital workplace comes in. A space where tools and applications aimed at strengthening employee capabilities are integrated. As opposed to the old intranet, in the Digital Workplace the processes are not based on the priorities of the organisation but rather on the those of the employee: this way we aid the consolidation of the employee-centric culture.
Although each organisation must establish its own strategy to assimilate the employee-centric paradigm, at Minsait we have identified five levers of change that accelerate the transformation process:
- Productivity: the employees require that all the resources and applications aimed at improving productivity be grouped together in one centralised space.
- Communication: the employee wants to be up-to-date with everything that is happening both inside and outside the organisation. The new work environments have spaces with multi-directional dialogue and personalised information.
- Knowledge: knowledge management is incorporated in the Digital Workplace to turn knowledge into a liquid and transversal element that enables the daily tasks.
- Collaboration: the work is no longer based on individual contributions but rather on those of the group. Mobility and the cloud are pillars that sustain the new concept of productivity.
- People: we are moving from static organisational charts and directories to dynamic networks of experts, with powerful filtering functions and instant communication to facilitate connections.
