Banking

Accelerating the digitalisation of financial products and processes

A portfolio of vertical solutions designed to address business challenges with agility and to enable the creation of new operating and commercial models in the financial industry. These solutions are tailored for banks, supporting the rapid launch of new digital businesses while adapting to the progressive growth of activity volumes.

Transforming physical and assisted channels to enhance operational efficiency and customer experience

We provide a comprehensive end-to-end offering covering consulting, hardware, software, professional services, and field services. Our solutions address every stage of the customer service cycle, while modernising cash management devices and self-service services.

Transforming banking with Customer-First: 360° experience, digital acquisition, and customer intelligence

We drive a Customer-First strategy for banking that places the customer at the centre of every decision, process, and channel. The approach enables a 360° banking experience by integrating physical and digital channels with advanced CRM solutions, new digital channels, intelligent digital acquisition, and an AI-driven revolution of the contact centre.

Our model combines full accessibility, omnichannel engagement, and a single customer view, improving conversion, loyalty, and operational efficiency. This value proposition transforms the bank–customer relationship, aligning it with new digital habits and the expectations of today’s financial consumer.

Revolutionising banking through AI & Data

We help financial institutions revolutionize and exponentially grow their business through artificial intelligence and data solutions. We design and implement governance strategies to ensure compliance with various regulations, as well as improve operational efficiency through robotic process automation (RPA) and knowledge management by incorporating unstructured information into the data management perimeter. Additionally, we specialize in AI applied to business use cases, enhancing service personalization and streamlining back-office operations.

Application and core modernisation to boost efficiency and agility in innovation

We drive application modernisation in financial institutions through strategic plans, benchmarks, and reference architectures, ensuring alignment with business priorities and maximising value through new ways of working, accelerators, and technology enablers.

Transforming application management with a comprehensive approach to challenges and technology value

Our frameworks effectively address technological complexity, obsolescence, operational risks, and the misalignment between IT and business, ensuring greater efficiency, resilience, and adaptability.

With over 25 years of experience in managed services management, we have delivered a direct and measurable impact on our clients' results: increased team productivity, higher business satisfaction with IT, and the evolution of systems into a true enabler of business transformation.

Transforming every payment into a simple and powerful experience

We offer a new way of understanding payments, bringing together issuing, acquiring, and open finance in a single place.

We design unique experiences for every card and enable transactions across any channel, physical or digital.

We connect your business to an open financial ecosystem, with solutions and strategies to turn your payment model into a true growth engine.

To achieve this, we rely on Nuek, our specialised subsidiary and market leader in payment innovation.