Multi-platform infrastructures are being managed by applying automation techniques (ITPA: IT Process Automation) and smart monitoring. This, combined with Machine Learning technologies and AIOPs, are making it possible to predict and resolve incidents automatically.
These tools accelerate the transformation of customers, giving them more speed, more flexibility and greater availability.
Our service architecture is based on quality, optimisation and innovation. Regardless of the type of infrastructure (traditional, hyperconvergent, cloud), we provide the necessary power to provide efficient and uninterrupted coverage.
We are driving forward with smart monitoring, industrialisation and personalised automation. This allows us to achieve the optimisation and agility goals in the infrastructures we manage.
Transforming cloud governance with experience
IT reports in real timeWe include monitoring reports and dynamic, customisable dashboards. This enables real-time access to the operational status, achieving greater control during service monitoring tasks.
Cloud operations officeOur teams combine technical and functional capabilities, taking on the governance and coordination of the operations, the drafting of policies, the management of consumption and reimbursement processes, and driving technological innovation.
Cloud operations platformWe manage Cloud services using the Flex-IT platform, a hybrid cloud solution from which we can govern, control and provide services and solutions swiftly and effectively.
In addition, we foster collaboration in the sector through partnerships with leading public Cloud providers in the market.
Turning maximum efficiency into our guide
Automated platformsWe create value by incorporating automation processes into our infrastructure services, with a focus on improving efficiency and quality, as well as on cutting costs.
We understand the needs of each customer and we generate personalised solutions with differing levels of sophistication, from automating tasks to robotisation and artificial intelligence.
Smart monitoringWe cover the full monitoring cycle and we identify business opportunities thanks to the prediction of behaviours in the infrastructure and its applications. All of this thanks to the incorporation of Machine Learning tools and techniques.
The industrialisation of processes and the integration of these smart tools facilitates automatic incident resolution.
Accompanying our customers in data management to help them achieve their goals
Advanced Data Centre ServicesWe have an extensive map of services, suited to the needs and goals of each customer, based on our knowledge of the implementation of robust solutions and backed up by a specialist team with extensive experience in state-of-the-art technology services.
We guide our customers in the transformation of their IT systems, managing different types of infrastructures in an effective manner: traditional, conventional and hyper-convergent, on-premise or in the cloud.
Services managed by SAP Hana We offer end-to-end support to rise to the challenges of digital transformation, leveraging new SAP systems to the max.
We incorporate DEVOPS elements into the SAP Activate methodology, with the support of testing tools, and also provide cloud-based infrastructures (hybrid, public or private). In this way, we achieve more agile and automated results, enabling our customers to access our expert support teams in SAP to resolve both operational queries and life-cycle handling and escalation of requests.
