Intelligent Goverment`s keys at Public Administrations

With the irruption of technologies such as Artificial Intelligence, Robotics or Data, the consolidation of an intelligent government model in Public Administrations is the key. However, despite the progress made in recent years, cultural, technological and regulatory aspects, in particular, have prevented greater digital heights of public services.

1. Citizen centric vision: Move towards a proactivity approach with citizens, anticipating their demands through intelligent information management.
2. Intelligence automatization: incorporate IA, robotics or data to improve efficiency, personalization, and generation of public value.
3. Data governance: converge towards a public service model guided by cross-sectional data governance, which allows managing data efficiently and effectively
4. Cultural change: adjust public professional’s capabilities to new tools and technologies they will have at their disposal

In this report, we want to share the keys and tools for Public Administrations to incorporate an intelligent government model and move towards a greater digital transition. All this, setting up the citizen at the center.