Water utilities

We digitalise every drop for more efficient, secure, and sustainable management

Experience, trust, and presence in the water sector

  • >20

    years of experience in the complete water cycle

  • >30

    water companies trust our solutions

  • >50M

    people benefit from our technologies

From operational management to customer relations, our solutions cover the entire cycle with technical precision and strategic vision.

Advanced management of the complete water cycle
Smart metering and loss control
Asset and critical infrastructure management
Treatment plant optimisation
Commercial management and customer experience
Operational protection and resilience

A modular, intelligent, and scalable suite of services and solutions

Awards and recognition

Awarded for our technological and sustainable impact

Smart Water Projects Awards 2023 – iAgua

Best technological solution in urban water network management

Recognition for the project carried out with Canal de Isabel II for its impact on operational efficiency, sustainability, and citizen service.

Microsoft Partner of the Year 2022

Digitalisation of the water cycle with a sustainable approach

Award for the use of Microsoft Azure for environmental monitoring and advanced analytics in water projects.

Gartner Market Guide

Onesait Customers recognised as an outstanding solution

Included in Gartner’s Market Guide and implemented in more than 90 companies serving over 110 million customers.

Our impact

Real impact on operations, experience, and the environment

Operational efficiency and economic return

We digitalise assets and processes to optimise water management at every stage. Our solutions have made it possible to reduce operating costs in networks and plants by up to 30%, increase the availability of critical infrastructures by 15%, and automate processes with time and resource savings of up to 25%.

User experience and excellence in management

We improve citizen relations with digital, personalised, and multichannel solutions. Utilities have reduced claims by 50%, shortened the Meter-to-Cash cycle by 3 days, and increased collection rates by 20%, while also optimising internal process efficiency.

Environmental sustainability and service resilience

We apply advanced analytics to reduce losses, emissions, and consumption. Results include a 90% reduction in leaks in distribution networks, up to 40% less non-revenue water, and energy improvements in plants that translate into a smaller carbon footprint and greater service continuity.

Solutions that help protect the environment

Collaborations

We are co-members in innovation consortia

iAgua

We participate in initiatives to promote energy efficiency and sustainability in the water sector

Horizon Europe

We participate in consortia focused on operational efficiency, carbon footprint reduction, and digitalisation of asset-intensive operations.

SWAN

We are part of the Smart Water Networks Forum, an international benchmark ecosystem for smart water network technologies.

Trends

Discover the trends that are revolutionising the sector

  • Smart storage for a more resilient water network

    New regulation on energy storage sets an important precedent for more flexible hydraulic infrastructures, enabling integration with renewable sources and improving system stability.

  • Artificial intelligence for more efficient water management

    AI is driving the transition towards sustainable models, optimising water use, improving operational efficiency, and supporting decision-making with reliable, real-time data.

  • Prepaid water: efficiency, inclusion, and billing control

    The prepaid model in water services reduces non-payment, improves transparency, and ensures fairer, more efficient access to this essential resource, especially in vulnerable contexts.

Contact us

Looking for a tech solution with real impact?

Let’s talk

    Water utilities | Minsait