The power of innovation in the Public Sector
An innovative Public Administration, one that is agile and efficient, is fundamental in order to achieve a welfare state and a society with the best possible quality of life. To accomplish it, we need to innovate through services, implementing new ideas and practices in management, and increasing expenditure on R&D in technologies that make it possible to generate greater value for society.
What are these new practices that will mark a turning point in the modernization of structures, processes and public services? There are many possibilities, but the key is to know, understand and adopt the latest technological trends:
1. Big Data. It is estimated that in 2020 there will be more than 16 zettabytes of useful data, which means it will grow by 236% per year. How can the public administration make use of the data at its disposal and employ the enormous capabilities of predictive and prescriptive analytics to support its public policies?
2. Artificial Intelligence. How can the Administration use virtual assistants to automate citizen service tasks?, or what can machine vision do to improve the maintenance of our cities?
3. Digital Reality. Virtual, augmented and mixed reality will mean a change of paradigm in areas such as education, social integration or tourism. How can Digital Reality change learning models or improve the social integration of people with functional diversity?
4. Cybersecurity. Cybersecurity has a global economic impact of 350 billion euros a year, nearly 1% of the world's GDP. How should infrastructures and professionals be prepared to deal with these threats?
5. Blockchain. With this technology, a new paradigm has emerged to share digital information in a secure and transparent way. How can Blockchain help Public Administrations to protect their infrastructure and critical information? How can it transform their databases and generate a Sovereign Digital Identity?
In this report, you will find the answers to these questions and many others related to the possibilities offered by disruptive technologies to contribute to public innovation in the Administrations, thus bringing them closer to the new digital reality of their citizens.