Telefónica Móviles Argentina: modernisation and optimisation of critical services

Modernising without interrupting operations

The main challenge was to modernise the technological ecosystem while maintaining operational stability across the most sensitive services.
This required reducing reliance on high-cost external solutions, improving processing times, and ensuring data quality in a context where every minute of availability is essential.

The transformation had to be carried out within a framework combining operational continuity, technological innovation, and economic sustainability, ensuring the right balance between performance, cost, and scalability.

Technology, efficiency, and sustainability

To address this challenge, Minsait implemented a comprehensive strategy focused on optimising and modernising key platforms. The main initiatives included:

• Migration of the PSSBA platform to T-Cloud, strengthening the technological infrastructure and enabling a more flexible and scalable environment.
• Implementation of an address-query service, eliminating dependence on high-cost external tools and improving response times and information accuracy.
• Automation of processes in Big Data environments, including traffic loads with Control-M, management of Data Science KPIs, and reconciliation of payments in the accounting area.
• Optimisation of workflows associated with operational management, improving traceability and reducing execution times.
• Functional guidance and continuous support, ensuring the stability of critical systems throughout the migration and improvement process.

Minsait’s approach enabled the modernisation to be carried out progressively, ensuring service continuity and maximising the use of available technological capabilities.

Efficiency, independence, and scalability

The results achieved position Telefónica Móviles Argentina as a benchmark for technological modernisation within the country’s telecommunications industry.

Key impacts include:

• Optimisation of operational costs and greater technological independence.
• Reduced execution times and increased traceability of critical processes.
• Improved data reliability and quality, enabling decision-making based on accurate information.
• Release of operational resources, allowing teams to focus on higher value-added activities.
• Consolidation of more efficient, scalable, and sustainable models aligned with industry best practices.
• A more robust technological infrastructure, prepared for future integrations and developments.

The experience of Telefónica Móviles Argentina demonstrates how technological innovation and strategic management can converge to transform critical operations without affecting business continuity.

Minsait’s support made it possible to combine technical expertise, agile methodologies, and a long-term vision, delivering solutions that strengthen efficiency and operational sustainability.

This project reaffirms Minsait’s ability to lead digital transformation processes in strategic industries such as telecommunications, providing technology, knowledge, and ongoing support to generate tangible value in operations and customer experience.