
Digital workplace
Total visibility, smart automation, and end-to-end workplace control
Outcomes that drive efficiency, enhance experience, and enable transformation
>5,000
professionals with global presence
>30
years of experience
>1M
workstations managed
A new digital environment focused on efficiency, security, and people
The workstation is no longer just a technical setup — it's now a strategic space with a direct impact on productivity, employee experience, and business competitiveness.
The emergence of artificial intelligence (AI), automation, hybrid work, and new regulations is driving the need for smarter, more flexible, and more secure models.

Value proposition
A comprehensive, employee-centred solution
Our User-Centric model tailors services to each profile and need, with an end-to-end (E2E) approach that boosts operational efficiency and strengthens user engagement.

Unique capabilities to operate, transform, and scale
- Industrial scale and global reach
- In-house team with sector-specific expertise
- Proven, repeatable operating model
- End-to-end (E2E) integration model with proprietary technology

Tangible value at every layer of the workstation
- More productivity: greater employee satisfaction and engagement
- Lower costs: reduced hidden inefficiencies and time losses
- Better experience: continuous evolution powered by data, AI, and smart automation

Full lifecycle coverage for every workstation
- 24/7 user support and service desk
- On-site field support
- Technical environment management
- Management of specialised devices
- Ongoing transformation towards a more efficient model
- Governance and control with real-time monitoring
- Employee experience management
Partnerships
Partners that amplify
our impact

Real impact on the digital workplace
28%
increase in productivity
45%
improvement in user experience
95%
enhancement of workstation security processes

Sustainable workplace
Present in 12 autonomous communities and 4 mutual insurance societies. A benchmark for a model that is now the standard.

Social impact
Enhancing the user experience — from the adoption of smart tools to the promotion of digital inclusion.

Inclusion and equity
Fostering inclusive work environments that empower employees to work from anywhere, at any time, and on any device.

Commitment to diversity
Dedicated to attracting and retaining diverse talent, ensuring every employee feels empowered and engaged in their work.
Projects
They trust us to transform the workplace
A unified digital work environment for offices and corporate headquarters
BBVA (Spain and Portugal)

Comprehensive workstation support with centralised service and on-site coverage
Bankinter (Spain and Portugal)
Technical services and local support for efficient operations
ABANCA (Spain and Portugal)
Specialised support in Linux environments for offices and service stations
CEPSA (Spain, Portugal, and Colombia)

End-to-end hardware management and user assistance in critical environments
Ecopetrol (Colombia)
24/7 global Help Desk with automation and user experience as a priority
Iberdrola (Spain, Scotland, Mexico, and USA)
Trends
Explore the technological advances transforming the workplace

From intranets to the digital workplace
Many employees now exceed the digital maturity of the organisations they work for.

Technology for a flexible, secure, and efficient work environment
In partnership with ING, BBVA, and Sabadell, we're driving new workplace models in banking, powered by AI, automation, and a strong focus on cybersecurity.

Smart Working: the evolution of the insurance workstation
At INESE, we presented a digital workplace model that enhances productivity, security, and employee engagement across the insurance sector.
News
Explore the latest on our impact
12 . 11 . 2025
Spain, at the forefront of interoperability and the digitalization of peer-to-peer payments in Europe
11 . 19 . 2025
Nuek anticipates the future of digital payments: Spain, at the forefront of immediacy and interoperability
10 . 09 . 2025
Spain is gaining ground in digital payments, but the generation gap and the preference for cash are slowing down the adoption of mobile payments among merchants
09 . 17 . 2025
Minsait and Intercope sign global alliance to meet upcoming regulatory requirements and modernize a2a payment processing systems
08 . 07 . 2025
One in every three consumers still can’t pay the way they’d like to: Nuek observes that there are still invisible barriers to digitalizing payments
07 . 31 . 2025
Minsait optimizes Paradores’ data to enable it to improve the experience of its 1.5 million visitors
06 . 12 . 2025