Telco disaggregation and the rise of NetCos

The telecommunications industry is undergoing a structural transformation characterized by the separation between infrastructure and services. The traditional model of a vertically integrated operator is giving way to a dual organization, where NetCos focus on the management, operation, and monetization of network infrastructure, and ServCos concentrate on the development of services and customer relationships.

This disaggregation aims to enhance efficiency, facilitate investment in critical infrastructure, and accelerate innovation. The new approach enables the combination of the stability of physical assets with the agility required to compete in a constantly evolving technological environment.This report analyzes the key aspects to successfully implement this transformation, from the deployment phases of a NetCo to the operational and organizational challenges that both entities must face. The strategic elements that support the model are also addressed.

• An efficient and scalable operational design, supported by automation and artificial intelligence.
• An open technological architecture, capable of integrating legacy systems and new digital environments.
• A governance model based on service-level agreements (SLAs) and shared KPIs.

Additionally, the necessary changes in processes, support systems, and organizational culture are identified to ensure interoperability, service quality, and adaptability in a distributed and highly competitive environment.

Download the full report to learn how the separation between networks and services is shaping the future of the telecommunications industry from a strategic, operational, and technological perspective.